Coedlan Wood Ltd.
Effective Date: 14 July 2025
At Coedlan Wood Ltd. (“we”, “us”, or “our”), your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal data when you visit our website (https://www.coedlanwood.co.uk) or engage with our services.
1. Who We Are
Coedlan Wood Ltd. is a company registered in the United Kingdom, specialising in handmade solid wood furniture and products.
- Company Name: Coedlan Wood Ltd.
- Website: https://www.coedlanwood.co.uk
- Email: contact [at] coedlanwood.co.uk
- Company Number: 16557018
- Registered Address: 21 Lime Road, Bristol BS3 1LS
2. What Personal Data We Collect
We may collect and process the following information:
a) Information you provide
- Name
- Email address
- Phone number
- Billing and delivery address
- Payment information (via secure third-party processors)
- Any communication sent to us (e.g., contact forms, emails)
b) Information we collect automatically
- IP address
- Browser type and version
- Device information
- Pages you visit and actions on the website (via cookies and analytics tools)
3. How We Use Your Information
We process your data to:
- Fulfil orders and deliver products
- Respond to enquiries and customer service requests
- Improve our website and services
- Send updates or marketing emails (only if you’ve opted in)
- Comply with legal obligations (e.g., record-keeping, fraud prevention)
4. Legal Basis for Processing
Under the UK General Data Protection Regulation (UK GDPR), our lawful bases for processing personal data include:
- Contractual necessity – to fulfil orders or provide services
- Consent – for optional marketing emails
- Legal obligation – such as tax records
- Legitimate interests – improving our services or responding to enquiries
5. Sharing Your Data
We do not sell your personal data. We may share limited information with:
- Payment processors (e.g., Stripe, PayPal)
- Delivery services (e.g., Royal Mail, couriers)
- Website hosting and analytics providers
- Legal or regulatory authorities, where required by law
All third parties are required to handle your data securely and in compliance with data protection laws.
6. Cookies
We use cookies to:
- Enable basic site functionality
- Analyse website performance and usage (e.g., Google Analytics)
- Remember your preferences
You can control cookie settings through your browser or via our cookie banner when you first visit our site.
7. How We Store Your Data
Your data is stored securely on protected systems and servers. We retain personal data only as long as necessary for the purposes set out above or as required by law.
8. Your Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Correct or update any incorrect information
- Request erasure of your data (where applicable)
- Object to processing or withdraw consent
- Request a copy of your data (data portability)
- Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise these rights, contact us at [Insert Contact Email].
9. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices of other websites. Please read their privacy policies before submitting any data.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
11. Contact Us
If you have questions about this Privacy Policy or your data, contact:
Coedlan Wood Ltd.
Email: contact [at] coedlanwood.co.uk
Website: https://www.coedlanwood.co.uk
